Avast gives live chat support and has a better customer care team. Kaspersky does not present live chat, nevertheless they have an even more active community. If you’re having difficulty with the software, they’ll be glad that will help you. Alternatively, you may send a message or make use of their on the net chat. For anybody who is unsure, you can also ask for a no cost urgent callback.
Avast offers excellent user documentation and a user community, where consumers can talk about various issues. It also provides a How-To-Video section with a multitude of topics. When you are unsure of how to use the technology, you can also present a admission, but Kaspersky’s support staff is normally quick to reply. If you need to get in touch with customer support, you may call them or work with chat. Both corporations offer good customer service, but Avast has better phone support.
Kaspersky’s simple antivirus package costs $40, while Avast’s is $60. Both businesses offer customer service tools such as knowledge facets and COMMONLY ASKED QUESTIONS sections. The two offer direct visit the website support. Moreover, equally offer support through a free consumer forum. When you need help, you can contact Kaspersky’s help range for assistance. In addition , Avast’s lab test results are almost like Kaspersky’s.